DSS reflects on 50 years of social security
In 1991, DSS published histories of service delivery in a staff newsletter and annual report. Both pieces included information about Aboriginal and Torres Strait Islander servicing.
Torres Strait Islands video uses local footage and languages
DSS made a video to inform Torres Strait Islander people about the payments they could get and how to apply. It was recorded in 4 languages.
Report suggests improvements to program supporting sole parents
A report into the JET Program for sole parents found government officials needed to work with Aboriginal communities to meet their needs instead of telling them what to do.
In the 1990s, the government used posters with simple text to promote ABSTUDY, suggesting it was a well-known program by this time.
DSS advertises JET Program in video
To encourage more Aboriginal and Torres Strait Islander parents to use the Jobs, Education and Training Program, DSS made a video featuring stories from customers and presented by prominent Aboriginal women.
Community Agents support people in remote areas
In 1987, DSS began the Community Agent Program to help support Aboriginal people in remote and regional areas. In 1990, the department researched how to improve the program and followed up with a detailed handbook for agents.
Video helps staff explain new payments
DSS made a video to help staff introduce new payments to Aboriginal and Torres Strait Islander customers. The video shows how to apply and how to help customers in remote areas.
Review of SNAP Program shows positive results
A DSS review of the Support Network for Aboriginal and Torres Strait Islander Parents Program showed how the program had helped communities. The review also made recommendations to further improve the program.
